Bespoke Post Website Privacy Policy
Last Updated: 7/25/2024
At Bespoke Post, we work hard to bring you products you love, and we want you to enjoy using our services. We want you to understand our practices with your Personal Information, which we describe in this Bespoke Post Website Privacy Policy ("Privacy Policy"). Please feel free to review it all, and to jump to specific sections by clicking on the links below.
Table of Contents
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Scope of This Privacy Policy
This Privacy Policy describes the practices of nabfly, Inc, doing business as Bespoke Post, ("Bespoke Post", "we", "our" or "us") related to our collection, use, and disclosure of information that identifies or is associated with you ("Personal Information") collected through websites that we control and link to this Privacy Policy, including bespokepost.com (the "Site") and our offline services (such as customer service calls) (collectively, the "Services").
Unless otherwise noted, the disclosures contained within this Privacy Policy describe our current practices and our practices for the 12 months preceding this Privacy Policy's "Last Updated" date.
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Personal Information Collected
We collect Personal Information in a variety of ways depending on how you interact with us, the Services you access or use, and the choices you make. Personal Information we collect include, but are not limited to:
Category of Personal Information Collected Examples Identifiers Name, billing and shipping address, email address, IP address, device information, and other identifiers Personal Records Physical characteristics or description (for example, clothing size) and phone number Demographic Information Age and gender identity Commercial Information Products purchased, including products considered or other purchasing histories or tendencies Payment Information Payment information necessary to process a transaction, including billing address Internet Activity Browsing and search history, usage data regarding your interaction with our Site and ads, mobile networks, browser types, operating system details, referring URLs, length of visits, traffic data, and pages viewed Geolocation Data Approximate or country location Audio, visual, or similar information Recorded customer service calls Professional or Employment-Related Information Employer, title, and business email address for products, including corporate gift purchasing Inferences Inferences about you and your preferences, such as what products you may be interested in -
Sources of Personal Information
We may obtain your Personal Information from the following sources:
- Information You Provide Directly. This includes when you use or register an account, purchase a subscription, subscribe to email or text notifications, communicate or transact with us, or post product reviews.
- Information Collected Through Cookies and Other Similar Technologies. We, and our vendors, may collect Personal Information through cookies and other similar technologies (e.g., beacons, pixels, APIs) enabled on the Site. For more information see Section 4 .
- Information We Obtain From Our Vendors. This includes when our vendors, such as service providers operating on our behalf, provide us Personal Information related to you in the process of providing us their services. For example, payment processing service providers, marketing vendors, and customer service providers.
- Information We Obtain From External Sources. This includes Personal Information we obtain from others that gift you a subscription, marketing partners, co-sponsors, purchased mailing lists, and other parties or platforms you direct to disclose Personal Information to us (such as when you connect your social media profile with your registered Account).
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Personal Information Use and Disclosure
We collect, use, and disclose (such as to our subsidiaries and affiliates; service providers working on our behalf, including IT services, email and SMS vendors, web hosting and development companies, e-commerce support vendors, professional consulting firms, auditors, accountants, and legal service firms; and business and advertising partners, including analysis firms, advertisers, email and SMS vendors, and fulfillment companies) Personal Information for the following purposes:
- Product and Service Delivery. To provide and deliver our Services, including securing, troubleshooting, improving, and personalizing those Services, and providing the most awesome box to you as possible.
- Business Operations and Security. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, and detecting fraudulent or illegal activity, including to prevent or stop an attack on our computer systems or networks.
- Product Improvement, Development, and Research. To improve our Services, develop new products or features, and conduct research.
- Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Services.
- Customer Support. To provide customer support and respond to your questions.
- Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- Marketing. To communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other information about our Services and those of our selected partners, including through cookies and similar technologies.
- Business Transactions. As part of a prospective or actual corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.
- Legal, Safety, and Compliance. To comply with applicable law, court order, governmental regulations, or respond to valid legal process, including from law enforcement or other government agencies; to assist in an investigation, regulatory requests, litigation, or arbitration; to protect our customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone; to protect the rights or property or ourselves or others, including enforcing our third-party agreements, terms, and policies.
We may combine Personal Information with data that we collect from different sources, such as our Services, other users, or external parties. We may convert, or permit others to convert, your Personal Information into aggregated data, as permitted by law.
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Other Online Services
Links, services, applications, or integrations made available through the Services may be provided by or related to external parties that we do not control. For example, you may be able to share content from the Site to your social media profile on an external online service. These links or features that are facilitated by other online services are governed by the privacy policies of those external online services. We provide these external links and features merely for your convenience and we have no control over, do not review, and are not responsible for any external online services. This Privacy Policy does not apply to online services that do not post a link to this Privacy Policy, that we do not control, or that are provided by an external party.
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Your Choices
If you have a registered account, you may be able to change your preferences as well as update your Personal Information through your account settings.
If you receive promotional emails from us and would like to stop, you can do so by following the directions in that message. Note that unsubscribing from promotional emails will not affect transactional emails, such as emails confirming purchases and subscriptions.
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Data Security
We take reasonable and appropriate technical and organizational safeguards to help protect Personal Information from unauthorized access, use, loss, disclosure, alteration, and destruction. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Information.
To help us protect Personal Information, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.
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Retention of Personal Information
We retain each of the categories of Personal Information for as long as necessary or as permitted by applicable law, such as to:
- Manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the Personal Information;
- Carry out a disclosed purpose that is reasonably compatible with the context in which the Personal Information was collected; or
- Protect or defend our rights or property.
Because the purposes of processing can vary for different types of Personal Information, depending on the context of collection of such Personal Information, retention periods can vary significantly based on criteria such as the amount, nature, and sensitivity of the Personal Information and the purposes for which we process the Personal Information.
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Additional Information for Those Located Outside of the United States
If you are located outside of the United States, please note that the Site is hosted on our computer servers in the United States and we collect, process, and store Personal Information in the United States. Therefore, your information may be processed and stored in the United States, which may provide for different data protection rules than in your country. Where we transfer your Personal Information to an entity outside of your location, we take steps to comply with the law in respect of that transfer.
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State Privacy Rights
Depending on your state of residency, you may have certain rights to the Personal Information that we have collected about you, as provided by certain applicable law.
You may submit a privacy rights request by contacting us at legal@bespokepost.com, or calling us at 888-565-6762.
Privacy rights requests are subject to our verification process. In general, our verification process includes matching certain data points you provide with the information in our systems. Depending on your state of residency, the law may require verification to be a specific degree of certainty.
We reserve the right to decline requests that: are unreasonable or excessive, we believe to be fraudulent, where honoring the request (such as by providing Personal Information) would be prohibited by law or could adversely affect the privacy or other rights of another person, or where we are unable to verify you as the person to whom the Personal Information relates. We will not discriminate against you for exercising any of these privacy rights.
If you have questions about this process, including reexamining requests we are unable to fulfill, you may contact us at legal@bespokepost.com.
Right to Confirm, Access, Know.
Depending on applicable state law, you may request that we provide you with the following information:- A confirmation that we maintain Personal Information about you.
- The categories and specific pieces of Personal Information we have collected about you.
- The categories of sources from which we collect your Personal Information.
- The purposes for processing your Personal Information.
- The categories of external entities to which we disclose your Personal Information.
- The categories of Personal Information we have disclosed about you to external entities.
- A list of external entities that we disclose Personal Information to, which may be limited to entities that specifically receive your Personal Information.
Right to Correct.
You may request that we correct Personal Information that we maintain about you if you believe such information is inaccurate. Note that you may also update certain Personal Information we maintain about you by logging into your account.Right to Delete.
You may request that we delete Personal Information that we maintain about you, subject to a number of exceptions. Note that you may also delete certain Personal Information we maintain about you by logging into your account.Right to Opt-Out of Sales and Cross-Context Behavioral and Targeted Advertising.
We do not sell or share for cross-context behavioral or targeted advertising purposes Personal Information, other than through the use of cookies or similar technologies, or for the purposes of certain marketing campaigns or promotions.In the past 12 months, we have sold and/or shared for cross-context behavioral or targeted advertising purposes the following categories of Personal Information: Identifiers, Commercial Information, Internet Activity, Geolocation Data, and Inferences.
To opt-out of sales and cross-context behavioral and targeted advertising through cookies and other similar technologies, please click the "" link in the footer of the Site.
You may also exercise your right to opt out of sales and cross-context behavioral and targeted advertising via opt-out preference signals approved by relevant state privacy regulators. To opt out using the Global Privacy Control (“GPC”), which is an opt-out preference signal, turn on the signal for each browser you use. The Site recognizes GPC where required by applicable law.
To opt out of sales and cross-context behavioral and targeted advertising through marketing campaigns and promotions, contact legal@bespokepost.com or call us at 888-565-6762.
Designating an Agent.
Depending on your state of residency, you may designate an authorized agent to make certain requests on your behalf to exercise your privacy rights. Before accepting such a request from an agent, the request will be subject to our verification process, which may include requiring the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, for certain types of privacy rights requests, we may need to match certain data points you provide with the information in our systems to the degree of certainty required by law.Shine the Light.
California residents may request certain information about certain types of Personal Information we disclose to third parties for the third parties' direct marketing purposes. To submit this type of request, email legal@bespokepost.com with "California Shine the Light Request" as part of the subject line. The information we provide and our response is subject to applicable law. -
Updates to this Privacy Policy
We may amend this Privacy Policy from time to time. When we post changes to the Privacy Policy, we will change the "Last Updated" date at the top of the Privacy Policy. If we make material changes to the Privacy Policy, we may provide a notice of such changes as may be required by law.
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Contact Information
You may contact us at legal@bespokepost.com .