Last Updated: 3/28/2023
Table of Contents
What Information Do We Collect?
We collect Personal Information in a variety of ways depending on how you interact with us, the Services you use, and the choices you make. Categories of Personal Information we collect include identifiers, personal information, commercial information, Internet activity, and inferences, all as described in more detail below.
|Category of Personal Information Collected||Example|
|Identifiers||Name, billing and shipping address, email address, IP address, device information, and other identifiers such as contact information|
|Personal Information||Payment information such as the credit card number you use in connection with the Services (“payment information”), and other information associated with you such as your birthdate and other demographic data (“demographic data”)|
|Commercial Information||Products and Services purchased|
|Internet Activity||Browsing and search history, and usage data regarding your interaction with our Site and ads; This may include details about your mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our Site|
|Inferences||Inferences about you and your preferences, such as what products and services you may be interested in|
We collect information about you from different sources and in various ways when you use our Services, including information you provide directly, information collected automatically, information obtained from third-party data sources, and data we infer or generate from other data.
Information You Provide Directly.We collect Personal Information you provide to us. For example:
Some features of the Services allow you to provide content to the Services, such as written comments or any other content or files you might provide to us. If you send us email messages or other communications, we will collect and retain those communications.
Some features of the Services may give you the option to request information, complete surveys or otherwise interact with us and our partners. We may collect information you provide in connection with your profile such as, but not limited to, your contact information such as name, username, password, email address, postal address, and phone number.
Some features of the Services may request that you provide demographic data such as likes, dislikes, profession, hobbies, gender, age, responses to surveys, and other demographic details.
When you create an account or place an order, we process Personal Information such as billing address(es), billing phone number, and credit card number.
Information Collected Automatically.When you use our Services, we collect some Personal Information automatically. For example:
Identifiers and Device Information
We automatically receive and record information from your web browser when you interact with the Services, including your IP address, location, and information about your device, including device identifiers (such as MAC address), device type, and your device’s operating system, browser, and other software including type, version, language, settings, and configuration. As further described under Cookies and Similar Technologies below, we also collect cookie information and other data.
We automatically log your activity on our Services, including the URL of the website from which you came to the Site, and details about how you use the Site and Services. This may include details about your mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our Site.
Information We Create or Generate.We infer new Personal Information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your product interests from your purchases from us and use of the Services, and we infer your city, state, and country location based on your IP address.
|Third Party Sources||Categories of Personal Information|
|Third-party partners. Third-party applications and services, including social networks you choose to connect with or interact with through our Services.||Identifiers, demographic data, payment information, commercial information, Internet activity, inferences.|
|Service providers. Third parties that collect or provide Personal Information in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address.||Identifiers, demographic data, payment information, commercial information, Internet activity, inferences.|
|Publicly available sources. Public sources of Personal Information such as open government databases.||Identifiers, demographic data.|
When you are asked to provide Personal Information, you may decline. And you may use device controls to prevent certain types of automatic Personal Information collection. But if you choose not to provide or allow Personal Information that is necessary for certain products or features, those products or features may not be available or function correctly.
How is my Personal Information Used?
|Purposes of Use||Categories of Personal Information|
|Product and Service Delivery. To provide and deliver our Services, including securing, troubleshooting, improving, and personalizing those Services, and providing the most awesome box to you as possible.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
|Business Operations. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, and detecting fraudulent or illegal activity.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
|Product Improvement, Development, and Research. To improve our Services, develop new products or features, and conduct research.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
|Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Services.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
|Customer Support. To provide customer support and respond to your questions.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
|Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.||Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.|
In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, and personalized experience. We may also use technology to help us automatically process your Personal Information for the purposes noted above, such as to help us personalize our Services for you, work to keep our Services secure, or to detect potential fraud or illegal activity.
Is Information About Me Secure?
We take reasonable and appropriate steps to help protect Personal Information from unauthorized access, use, disclosure, alteration, and destruction.
To help us protect Personal Information, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.
Retention of Personal Information
We retain each of the categories of Personal Information described in the “What Information Do We Collect?” Section for as long as necessary to provide the Services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and conduct other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
If you are located outside of the United States, please note that the Site is hosted on our computer servers in the United States. Therefore, your information may be processed and stored in the United States, which may provide for different data protection rules than in your country.
Under California Civil Code section 1798.83, also known as the "Shine the Light" law, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes ("California Customers") may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. Please be aware that we do not disclose personal information to any third parties for their direct marketing purposes as defined by this law. California customers may request further information about our compliance with this law by e-mailing firstname.lastname@example.org. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated e-mail address.
What Choices Do I Have Regarding My Information?
Below is information about choices that all users have regarding their Personal Information.
Right to Request Access and Correction.If you wish to request access to or correction of Personal Information about you that we hold, you may utilize the settings associated with your Account.
If you cannot access or correct certain Personal Information we have directly through the Account, you can contact us at email@example.com or at 888-565-6762.
Right to Know.You can request that we provide you with the following information (a “request to know”):
- The categories and specific pieces of Personal Information we have collected about you.
- The categories of sources from which we collect Personal Information.
- The purposes for collecting, using, selling, or sharing Personal Information.
- The categories of third parties to which we disclose Personal Information.
- The categories of Personal Information we have disclosed about you for a business purpose.
- The categories of Personal Information we have "sold" about you or “shared” about you for cross-context behavioral advertising (if any), and the categories of third parties to which the categories of Personal Information were "sold" or “shared” (if any).
Right to Request Deletion.If you wish to delete Personal Information about you that we hold, you may utilize the settings associated with your Account. You also have a right to request that we delete personal information, subject to a number of exceptions. To make a request to delete personal information, contact us at firstname.lastname@example.org or call us at 888-565-6762. Please be sure to specifically mention that you are making a Personal Information deletion request to ensure we route your request to the proper channels.
Right to Request Opt-Out of “Sales” and “Sharing”.You have a right to opt-out from future "sales" or “sharing” of Personal Information. To do so, you must take three actions: (1) contact us at email@example.com or call us at 888-565-6762 to tell us you would like to opt out of sales and sharing, (2) opt-out of all Performance, Functional, and Targeting Cookies in our , and (3)
Verifications and Honoring Requests.To the extent permitted by applicable law for the Access and Correction, Know, Deletion, and Opt-Out rights noted above, we reserve the right to decline requests that: are unreasonable or excessive, we believe to be fraudulent, where honoring the request (such as by providing Personal Information) would be prohibited by law or could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the Personal Information relates. In general, we authenticate you by requiring you to validate requests by responding from the email address we have associated with your information or account.
Communications Preferences.You can choose whether to receive promotional communications from us by email. If you receive promotional email from us and would like to stop, you can do so by following the directions in that message. These choices do not apply to mandatory service communications that are part of certain of our Services, or to surveys or other informational communications that may have their own unsubscribe method.
Choices for Cookies and Similar Technologies.See the Cookies section for choices about cookies and other analytics and advertising controls.
Using Agents.You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law.
Right to Non-Discrimination.We do not discriminate or retaliate against you for exercising any of the rights noted in this Section. Applicable law may also prohibit companies from discriminating against you for exercising the types of rights described in this Section.
When you sign up for a subscription with Bespoke Post, we collect certain personal information necessary to fulfill your orders (e.g., name, email address, phone number, zip code, and category or size preferences), and as your relationship with Bespoke Post progresses, we track your choices to offer you a more tailored selection and to enhance your customer experience. While we do not offer you financial incentives in exchange for this information, and do not share it with anyone else, it may have value to us in customizing the products and services we offer you.
From time to time, we may offer customers special discounts, rewards, or offers to you related to the collection of your personal information. We offer these financial incentives to enhance our relationship with you and to improve your customer experience. There is no obligation to sign up for any of these incentives and you may withdraw your consent at any time.
Generally, we do not assign monetary or other value to the personal information that we collect and consider the value to be in the form of customer loyalty and increased purchase engagement. However, in the event we are required by law to assign such value in the context of financial incentives or price differences that we offer, we have valued the personal information as being equal to the value of the offer, less our costs associated with promoting the offer. The value will vary by customer depending on the amount and frequency of purchases, the value of the discount offered and the expense associated with acquiring the personal information. Any value that may be assigned to your personal information cannot be redeemed for cash. This notice of value is not intended to waive, nor should be interpreted as a waiver to, our proprietary or confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.
What If I Have Questions or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to firstname.lastname@example.org.