What Is Bespoke Post?
We're a lifestyle brand that builds our own products and partners with brands we believe in - from independent makers & small brands to bigger names like Filson, Danner, and Shinola. What they all have in common: they make things that last.
Think of us as a destination for guys who care about what they buy - whether that's a waxed jacket you'll wear for years, a weekender bag you'll take everywhere, a knife you'll pass down, or a candle that doesn't smell like a department store.
We started as a subscription box company. That's probably how some of you found us - curated boxes delivered monthly, skip whenever you want, no obligation.
That part still exists. But today, Bespoke Post is something bigger.
How Does Bespoke Post Work?
Bespoke Post works in two ways:
Most customers just shop with us, but plenty of people join the membership to discover
products they wouldn't have found otherwise. Both work.
products they wouldn't have found otherwise. Both work.
Shop Anytime,
No Membership Required.
Browse our site and buy what you want - no membership, no subscription. It's just a store.
Or Join the Membership.
Members get early access to new releases, member pricing on select items, and a monthly box option. Each month, we'll suggest a shipment based on your preferences. Keep it, swap it, or skip it - totally up to you. No commitment, cancel anytime.
What Brands Does Bespoke Post Sell?
We sell a mix of our own brands and products from partners we've hand-picked.
Brands We've Built
Line of Trade
Heritage apparel and bags, built right
Halfday Travel
Smarter luggage for real trips
Fieldworth
Military-inspired, modern menswear
Marcellin
Heirloom-quality kitchen and bar gear
Ash & Fir
Home goods and fragrances for guys who give a damn
Brands We Carry
Filson. Shinola. Danner. Schott NYC. Timex. And a lot of names you haven't heard of yet. We don't curate by size - we curate by quality. If it's on our site, it earned its spot.
Filson
Shinola
Danner
Schott NYC
Timex
Bespoke Post Reviews
Read What Customers Say
Here's a few reviews from customers.
Read All Reviews
Frankie L.
Always a great experience customer service is top notch and the gear offered is always high quality at a reasonable price, and of course one of a kind, can't tell you how many times I've had someone ask where I found a particular item and had to send them here.
Armando M.
Really good site for guys, so many really cool products & new brands & really good deals that are better than normal price on the actual brand site. Makes it easy to pick your items for your boxes also. First i bought a few products & just decided to join the monthly since im always on here lookin. Thank you bespoke
Adrian J.
Really glad I found this site. I didn't sign up for the monthly box but have made multiple purchases, mostly clothing from the Line of Trade line. I have found their clothes fit me well and suit my personal style.
Jake U.
I've had a fantastic experience with Bespoke! The shipping was super quick, which is always a plus. Everything I've bought has been top-notch quality, and I've ended up keeping every item. It's clear that they pay attention to detail and craftsmanship. I'm really looking forward to purchasing more in the future. If you're considering trying them out, I highly recommend it!
What Can I Expect from Customer Service?
When something goes wrong, we want to make it right - fast. You'll talk to a real person, not a bot, and they're empowered to actually solve your problem.
Our team has been recognized with multiple customer experience awards, including USA Today Best Customer Experience 2026 and the CCW Excellence Award 2024.
America's Best Customer Service
USA Today, 2026
America's Best Customer Service
Newsweek, 2024, 2022, 2021
Best in Class Contact Center Finalist
(1-99 Seats)
CCW Excellence Awards, 2024, 2023, 2022
#1 Best Subscription Customer Service
Newsweek, 2023
Best in Class Contact Center
(1-99 Seats)
CCW Excellence Awards, 2021
Won, Top CX Leader
Flip B2C Awards, 2023
Second, 3 Best Brands In eCommerce & DTC
Flip B2C Awards, 2023
Won, Best of the Best: Managers in Customer Contact
CCW Excellence Award, 2023
Won, Best of the Best: Agents in Customer Contact
CCW Excellence Award, 2023
Why is Bespoke Post the perfect destination to find unique gifts?
Bespoke Post offers curated gift options for those seeking distinctive presents beyond standard retail selections. The platform specializes in products across multiple interest categories.
Curated Selection
Products are vetted and selected by an in-house team, focusing on items from both emerging and established brands across lifestyle categories
Category Variety
The site features products spanning outdoor gear, barware, grooming essentials, everyday carry accessories, and home goods
Range of Price Points
Products include options from both emerging brands and established names, offering various price tiers
Purchase Flexibility
Available as single purchases or through a subscription model with monthly deliveries
FAQ
Does Bespoke Post require a subscription?
No. Bespoke Post offers an optional subscription membership. You can shop our entire site without signing up for anything.
What is Bespoke Post's return policy?
Bespoke Post accepts returns within 60 days of delivery. If something arrives damaged or isn't what you expected, reach out and we'll make it right.
How long does it take for Bespoke Post to ship?
Most orders ship within 1–2 business days and arrive within 5–7 business days via standard shipping. Expedited options are available at checkout.
You'll get tracking info as soon as your order ships. If something's taking longer than expected, reach out - we'll look into it.
You'll get tracking info as soon as your order ships. If something's taking longer than expected, reach out - we'll look into it.
Is Bespoke Post legitimate?
Yes. We're a real company accredited with the Better Business Bureau. We have a real office on 25th Street in NYC, real people answering your texts and calls, and real awards for customer service.
We've been around since 2012. We've served over 2 million customers. Our support team has been ranked #1 in subscription customer service by Newsweek (2023) and recognized as a finalist for Best in Class by the CCW Excellence Awards four years running.
Check out what our customers say here and on Trustpilot.
We've been around since 2012. We've served over 2 million customers. Our support team has been ranked #1 in subscription customer service by Newsweek (2023) and recognized as a finalist for Best in Class by the CCW Excellence Awards four years running.
Check out what our customers say here and on Trustpilot.
How do I contact you?
Our customer experience team is in-house and ready to help.
Text us (fastest): 914.326.2765
Email: help@bespokepost.com
We're not a chatbot. We're actual people who want to solve your problem.
Text us (fastest): 914.326.2765
Email: help@bespokepost.com
We're not a chatbot. We're actual people who want to solve your problem.